Services
Your day-to-day IT operations handled by a named team who know your estate — measured on how much the queue shrinks, not how fast tickets close.
What we deliver
A responsive first line, with recurring causes fixed rather than logged again next month.
Problems found before the first person reports them.
A schedule that is actually kept, which beats an ideal one that runs when someone remembers.
Provisioning, patching and recovery for laptops and mobiles, wherever their owners work.
Tested restores and a documented recovery plan, rehearsed rather than assumed.
One accountable point of contact across your suppliers instead of three blaming each other.
Measure
Response time measures the desk. A queue shrinking month on month measures whether anything is actually being fixed.
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Knowledge
Support is only fast when whoever answers already knows how your estate is put together.
Explore IT SolutionsHow we work
What you run, what is out of support, and where the recurring incidents come from.
Known causes cleared first, so the queue stops absorbing the week.
Common builds, documented configuration, patching on a kept schedule.
Ongoing monitoring and support, reviewed against agreed service levels.
Why MEGITS
We start with your business goals.
Solutions built for reliability and scale.
Integrated from the beginning.
Technology that grows with you.
The difference
